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PLEASE NOTE: Chat support and collection orders will be closing on Friday, 12 August at 15:00. Thank you for your cooperation and understanding.

Cookie Policy


Welcome to our cookie policy. The purpose of this policy is to describe what cookies are, what we use them for, and how you can manage them during your visit to or use of our website.

What are cookies?

We may place small text files called ‘cookies’ on your device when you visit our website. These files do not contain personal data, but they do contain a personal identifier allowing us to associate your personal data with a certain device. Many websites use cookies and you can find out more about them at

Why do we use cookies?

These files serve a number of useful purposes for you, including:

  • ensuring the website functions correctly;
  • granting you access to restricted content;
  • tailoring our website’s functionality to you personally by letting us remember your preferences, location or device type;
  • improving how our website performs;
  • understanding who our audience is, so that we can provide content most relevant to you;
  • allowing third parties to provide services to our website; and
  • helping us deliver interest-based advertising where appropriate in compliance with the applicable laws.

The types of cookies we use

We use different types of cookies on our website. Some of these cookies are placed by us, while others are placed by our third-party plug-ins, suppliers or advertisers. These cookies may be deleted from your device at different times, such as at the end of your browsing session (when you leave the website) or after a pre-set amount time, or they may persist on your device until you delete them.

We use the following types of cookies on our website:

  • essential cookies - these are cookies that allow our website to perform its essential functions. Without these cookies, some parts of our websites would stop working.
  • site analytics cookies - these are cookies that monitor how our website is performing, and how you interact with it. We use them to know how best to improve our website or services.
  • third party cookies - these are cookies that some of our business partners use on our website. We have no access to or control over them. Information collected by any of these cookies or widgets is governed by the privacy policy of the company that created it, and not by us.

Our cookies

You can see the cookies we use in the following table:

Cookie name

Cookie type

Cookie function


_gcl_au Analytics This cookie is used by Google Analytics to understand user interaction with the website 3 months
ASP.NET_SessionId Essential This cookie is used for keeping track of your login session. Session
message Essential This cookie is used for promotional messages to be displayed at our discretion Session
popi:ac Essential This cookie is used to determine if you've dismissed the Cookie Notice so it's not shown each time you visit the site. 3 months
TawkConnectionTime Third Party This cookie is used by Tawk.To to determine how long you've been connected to a chat. Session
__tawkuuid Third Party This cookie is used by Tawk.To to determine your current Unique User ID for their internal chat system. 5 months 27 days
filters Essential We use this cookie to keep track of your search filter options while you browse the site. Session
UserSettings Essential We use this cookie to keep track of when last you logged into the site (after having been logged out). Session/Custom
.Stackify.Rum Analytics This cookie is used to detect errors on the website. Session

Deleting cookies

Your internet browser generally accepts cookies automatically, but you can often change this setting to stop accepting them. You can also delete cookies manually. You can read how to do this at

Deleting or no longer accepting cookies may prevent you from accessing certain aspects of our website where cookies are necessary, or cause the website to forget your preferences. Deleting cookies may not prevent you from seeing advertisements on our website, but such advertising may be less relevant to you.

Last Updated: 14 July, 2021